SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brevellen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of brevellen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of brevellen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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We Think You’ll Love
Top picks just for you
The bio character counts for each platform saved me so much trial and error — 150 for Instagram, 80 for TikTok, exact and ready.
Loved that the highlight order is spelled out — Start Here first, Tools last with the best cover, makes sense once you see it.
Copy-paste literally worked, filled out all four profiles in under an hour.
The voice rule about no dashes, using · instead, kept my whole persona feeling consistent across platforms.
Great starting kit, wish the Snapchat section explained Story swipe-ups a bit more.
The Name field tip for Instagram search indexing is such a small detail most people miss.
Fast and clean setup.
🤍✨
Reserving the same handle across all four apps on day one before touching any copy is such solid advice — I almost skipped that step.
I've built a few faceless creator accounts before and always struggled with keeping the voice consistent once I moved from Instagram to TikTok to Facebook. This playbook actually solves that by giving you one brand kit — same photo, same name, same category — and then trimming the bio to fit each platform's limits instead of writing from scratch every time. The 'no AI language, no result promises, no medical claims' voice rule was especially useful since I'm in the wellness space and didn't realize how easy it is to accidentally sound clinical. I had all four profiles live within a single afternoon and they genuinely read like one coherent person across every app.
The pinned first three TikTok videos suggestion gave me an actual content plan, not just profile copy.
Solid template, though the Facebook cover image brief could use an actual example image.
Everything trims perfectly to each platform's limits, no guessing.
The Snapcode tip about saving it as a PNG for other apps was a nice touch I wouldn't have thought of.
Set up my persona's four profiles exactly like the mockups show.
Clean, simple, works as described.
🌿📱
The category field explanation — Digital creator keeping it positioned as a public page — clarified something I'd been unsure about.
I run three separate AI persona accounts and used to spend hours rewriting bios for each platform by hand, usually inconsistently. Having a single brand kit that gets trimmed down per app changed that completely. The line about the arrow in the Instagram bio leading the eye down to the link is such a small psychological detail but it clearly matters, my click-through improved almost immediately after I added it. I also appreciated that the highlight order isn't random — Start Here first for new followers, Tools last with the strongest cover since that's where the monetization happens. It's rare to find a template that explains the reasoning instead of just handing you fields to fill.
Perfectly matched photo specs across all four platforms.
Genuinely useful, saved me from launching with mismatched bios.
Good template, the Facebook intro character limit felt tight for what I wanted to say.
The whole thing reads like it was built by someone who actually understands each platform's quirks.
Simple and effective.
🌸🤍
The TikTok bio dropping the CTA since the link is already clickable is a smart platform-specific call.
Worked exactly as shown, easy to copy each field.
The instruction to keep 'your bio link' as a placeholder until the handle is confirmed available is such a practical detail — kept me from locking in copy too early.
Good structure, wish there were two or three alternate bio variants to A/B test.
Straightforward setup, no wasted effort.
Copying each field into the platform settings really did take one tap.
🌙
The photo crop guidance, same 800x800 portrait centered on the face, kept my avatar consistent everywhere.
Clean and thorough.
I'd built a mindfulness persona months ago but her profiles across platforms felt disjointed, different photos, different tone, no real thread tying them together. This playbook basically diagnosed the problem for me before I even read past the brand kit section. Locking one photo and one name everywhere, then letting each platform trim the bio to its own limits, made the whole persona finally feel like a real, coherent person instead of four separate accounts pretending to be the same one. The Snapchat section especially helped since I'd never used Public Profiles before and didn't realize the bio isn't clickable there, so promoting through Story swipe-ups instead saved me from a dead-end mistake.
The Facebook cover safe-zone dimensions were exactly right, no cropping surprises.
🌾📗
Everything about the header order in Instagram, name for search, first bio line as the hook, link last, made immediate sense once I saw it laid out.
Great resource, very actionable.
Solid template, three stars mostly because the TikTok section didn't mention the follower threshold for the clickable link clearly enough.
The Instagram Story Highlights list gave me eight ready categories instead of staring at a blank highlight tray.
Really well thought out across all four platforms.
Loved how specific the voice rule is, no AI language kept my persona from ever sounding off.
🕊️✨
I manage social accounts for a client roster and this is the first template I've used that treats each platform as genuinely different instead of copy-pasting the same bio everywhere and hoping for the best. The breakdown of what changes per app, dropping the CTA on TikTok since the link field is separate, switching to a Public Profile structure on Snapchat with a Subscribe button instead of a link, made me realize how many small mistakes I'd been making with past clients. Setting up the Amelia Hart persona as a test run took under two hours for all four platforms, and the fact that the numbers in the mockups are clearly labeled as placeholders kept me from accidentally publishing fake follower counts, which I appreciated as a small but important detail.
The bio link instructions to swap in a real storefront before publishing are an easy step to forget without the reminder.
Nice template, though I'd like an X or Threads section added too.
Copy buttons on every field made this ridiculously fast to implement.
Exactly what I needed for consistent persona branding.
🌷
The category field being Digital creator instead of something generic keeps the whole page positioned correctly from the start.
Worked flawlessly, all four profiles live same day.
Good, but I wish the pinned TikTok video suggestions came with caption ideas too.
The whole brand kit approach is genuinely smart design.
Simple to follow, no guesswork.
🌊🤍
Precise dimensions for every avatar and cover made image prep painless.
I've launched two other faceless personas before this one and both took days of fumbling to get the profiles set up consistently across platforms. This time, following the brand kit first, then working through each platform section in order, I had Instagram, TikTok, Snapchat, and Facebook all matching by that evening. The detail about Story Highlights being built from her own real content pillars rather than generic categories made the profile feel authored rather than templated, and readers commented on how put-together the page looked within the first week. Reserving the handle on all four apps the same day, exactly as instructed, also saved me from the classic mistake of finishing three platforms and finding the fourth handle already taken.
The Facebook Intro field guidance to write it as one warm sentence instead of a list reads so much better.
Clean and genuinely well-organized template.
Nice tool, minor gap on how to handle a taken handle situation gracefully.
The Snapchat bio being non-clickable and routing to Story swipe-ups instead was news to me and genuinely useful.
Practical and ready to use immediately.
🌸🌿
The exact pixel dimensions for every photo type across four platforms alone made this worth it.
Solid, well laid out, easy to execute.
Loved the small note about adding a soft white heart to the name on Snapchat and TikTok for a signature mark.
Great template, though the bio examples lean heavily mindfulness-specific and needed adapting for my niche.
The whole four-platform setup took me one sitting.
🌙📖
The pillar consistency across Instagram and TikTok bios kept the persona feeling like one real person.
Very well organized, saved me a ton of setup time.
Good template, wish it had a Pinterest section given how often that platform comes up for this niche.
The link-in-bio placeholder instructions kept me from publishing prematurely.
This has become my go-to reference every time I spin up a new persona account. The clearest value for me was seeing exactly how much each platform's constraints shape the copy, Instagram gets three lines building toward the link, TikTok gets two tight lines with no CTA since the link sits separately, Snapchat drops the link entirely in favor of Story swipe-ups, and Facebook reads as one clean sentence in the Intro field. Once I understood that logic I stopped copy-pasting the same bio everywhere and started actually writing for each platform's behavior, and engagement on the new persona's TikTok in particular has been noticeably better than my older, less differentiated accounts.
Everything matched the mockups exactly, no surprises during setup.
🌺
The handle reservation advice up front saved me from a scramble later.
Genuinely thorough for a profile setup template.
Good, though the Facebook About tab wasn't covered beyond the Intro field.
Quick, clean, exactly as described.
🌿✨
The whole brand kit concept, one photo and name reused everywhere, made cross-platform consistency effortless for the first time.
Worked exactly as shown.
As someone new to building AI personas, this was the clearest explanation I've found of how a real creator profile is actually structured across platforms rather than just generic advice to 'be consistent.' The specific character limits for each bio, the Instagram Name field doubling as search real estate, and the reasoning behind highlight ordering all felt like things a real social media strategist would tell you, not filler content. I finished all four platforms for my first persona in an afternoon and every field pasted in cleanly without needing to trim or rewrite anything myself.
Loved the attention to platform-specific voice differences.
Clear, fast, genuinely useful.
🌾🤍
The pinned TikTok video theme suggestions gave me content direction, not just profile text.
Good template overall, would like more guidance on choosing the actual handle itself.
Simple, effective, exactly what I needed to launch consistently.